Are your frames guaranteed, and if so far how long?
We pride ourselves on the quality and durability of our sofa, bed and chair frames so much so that they are covered for 12 month to 5 years guarantee. Our hardwood frames are made from European beech trees making them super tough and built to last. If for some reason the frame of your sofa, bed or chair is faulty please get in touch with our after sales team on 01924 279403 who will happily refund, repair or replace your item depending on the fault, at no cost or hassle to you.
What happen if i don’t like my goods when it arrives?
We really hope this does not happen, but if this unfortunately the case, Please Note check your goods before signing the delivery note and if you unhappy with your items please return back with the same delivery team. Please ensure you are 100% happy with your decision before placing your order, once again, our friendly team will be more than happy to discuss your order with you before it is confirmed.
Are all sofas displayed in your showroom?
The majority of our sofas are displayed in store, however to check whether the specific sofa you like is available, please call 01924 279403 available 8am to 6pm Monday to Friday, 9am to 1pm on Saturday, Or alternatively they can call you back at a time to suit you. Just leave a message on chat with your email.